Frequently asked questions
Everything you need to know about Prontly Notify.
Account & Billing
Yes! Our Free plan supports up to 2,000 subscribers and 1 website at no cost. You get 10 AI credits per month and basic analytics. No credit card required.
You can cancel anytime from Billing settings in your dashboard. Your plan stays active until the end of the current billing period. After that, your account will revert to the Free plan.
We accept all major credit/debit cards, UPI, net banking, and Razorpay-powered payment methods. All prices are in INR and include applicable taxes.
Absolutely. You can change your plan at any time from the Billing settings. Upgrades take effect immediately. Downgrades apply at the start of your next billing cycle.
We'll notify you by email and in-app. New subscriber collection will be paused until you upgrade, but you can continue sending to existing subscribers.
General
Prontly Notify is a browser push notification platform that lets website owners collect subscribers and send targeted notifications — all without requiring an app or email address.
When a visitor lands on your site, their browser shows a permission prompt. If they click 'Allow', their browser generates a unique subscription token. You can then send notifications via Firebase Cloud Messaging.
Prontly Notify works on Chrome (desktop and Android), Firefox, Edge, and other Chromium-based browsers. Safari support is available on macOS Ventura+ and iOS 16.4+.
Integration & Setup
You can add Prontly Notify via our WordPress plugin, Shopify integration, Webflow embed, or by pasting a simple JavaScript snippet into your site's HTML.
Not at all. If you're using WordPress, Shopify, or Webflow, you can set it up in under 5 minutes without writing any code.
Yes — all paid plans support multiple websites under one account. You can manage all your sites from a single dashboard.
Technical
Yes. All data is encrypted in transit (TLS 1.2+) and at rest. We use Firebase Authentication for secure login, and subscriber tokens are stored in Cloudflare D1 with encryption.
Yes — our REST API allows you to manage subscribers, send notifications, and pull analytics programmatically. API access is available on the Scale plan.